Contact Us

Last updated: 17 September 2026

A person reads this inbox. An order that has not arrived, a refund you want to start, or a question this site does not answer — write, and you will get a reply.

Three details that save a round trip

• Your order number, if the message concerns an order.
• The email address used at checkout — orders are looked up by it.
• A photograph, if something arrived damaged or does not look right.

Where to start, by topic

What you need	Where to go
Where is my order?	Email with the order number — also see the shipping policy
I would like a refund	Email inside 60 days — steps are on the refund policy page
What is in it?	The Supplement Facts panel on your bottle; context on the ingredients section
How do I take it?	How Mind Honey works covers the daily capsule
A charge I do not recognise	Email us — we identify it and connect you to the retailer if the fix sits there
Privacy or data request	Email us — see the privacy policy

What we are not able to do

We cannot give medical advice, recommend a serving outside the label, or tell you whether Mind Honey is appropriate alongside a specific prescription. Those questions need somebody with your history in front of them.

We also cannot assess a change in your memory or thinking. If something has shifted and it is new, sudden or worsening, please see a doctor. That is not us avoiding the question — it is the only answer that could actually help.

Media and partnerships

Same address, with "Media" or "Partnership" in the subject line so it reaches the right desk.